Terms & Conditions
Public offer agreement for the provision of IT services.
Last updated: April 25, 2026
LLC "VEIDIZAYN" (EDRPOU 45935244) represented by the director Kysly Dmytro Leonidovich, acting on the basis of the Charter, hereinafter referred to as the "Contractor", on the one hand, and the person who joined this Agreement by accepting the proposal to conclude this Agreement on the terms specified by the Contractor, hereinafter referred to as the "Customer", on the other hand, hereinafter jointly — the "Parties", and each individually — the "Party", expressing their free will and guided by the norms of the current legislation of Ukraine, have concluded this Agreement for the provision of services (hereinafter referred to as the "Agreement") on the following:
1. General Provisions
1.1. The Agreement is a public agreement within the meaning of Article 633 of the Civil Code of Ukraine, and the person who accepts the proposal (public offer) to conclude the Agreement (makes acceptance) becomes the Customer in accordance with Article 642 of the Civil Code of Ukraine, Article 11 of the Law of Ukraine "On Electronic Commerce" and the terms of this Agreement.
1.2. The Agreement is a proposal (public offer) to an unlimited number of individuals and legal entities to conclude an Agreement with the Contractor by fully and unconditionally accepting the terms of this Agreement.
1.3. The terms of the Agreement are the same for all persons who decide to accept the terms of this Agreement.
1.4. The Agreement is an accession agreement within the meaning of Article 634 of the Civil Code of Ukraine, since its terms are determined by the Contractor and can be accepted by the Customer only by accession to the proposed Agreement as a whole. In the event of the Customer's disagreement with all or some provisions of this Agreement, the Agreement shall not be concluded.
1.5. Accession to the Agreement shall be considered payment for the Contractor's services by non-cash transfer of funds based on the invoice issued by the Contractor, including using an electronic payment instrument.
1.6. The Agreement shall be considered concluded from the date of receipt by the Contractor of payment for the services provided by the Customer on the terms established by this Agreement.
1.7. This Agreement in paper form may be provided upon request by the Customer, and may also be printed by the Customer independently from the Contractor's website: https://uawaydesign.com/.
1.8. The terms used in this Agreement shall have the following meanings:
- 1.8.1. Public offer — the Contractor's offer to conclude the Agreement, posted on the Contractor's website and set out by the Contractor in the terms of this Agreement, which is addressed to an unspecified circle of individuals and legal entities.
- 1.8.2. Acceptance — full, unconditional and unreserved acceptance by the Customer of the terms of the Agreement by paying for the Contractor's services or in another manner agreed upon by the Parties.
- 1.8.3. Customer — an individual or legal entity that receives services from the Contractor on the terms stipulated by the Agreement.
- 1.8.4. Contractor's website — a set of web pages available on the Internet under the domain name: uawaydesign.com.
1.9. The Agreement is concluded on the basis of a proposal to conclude it (public offer) by the Contractor and its acceptance (acceptance) by the Customer.
1.10. The Contractor's public offer is set out in the terms and conditions of this Agreement. Acceptance of the Public Offer is the Customer's performance of the actions specified in clause 1.5 of the Agreement, which result in the conclusion of this Agreement.
1.11. By concluding the Agreement, the Customer confirms: full and comprehensive familiarization with the Public Offer; unconditional and unreserved acceptance of the Public Offer; full understanding of the content of his obligations under the Agreement and the legal consequences of its conclusion. Confirmation of the conclusion of the Agreement is a receipt, check, payment order or other settlement document certifying the fact of payment for the services.
2. Subject of the Agreement
The Contractor operates in the field of information technology, in particular the development, implementation, support and commercialization of software and digital products.
2.1. Development and design of digital products
- development of user interfaces (UI/UX) as a component of software and digital services;
- design of digital products, including the creation of prototypes and interactive models;
- development of web and mobile application design within the software creation process;
- creation of visual solutions as elements of digital products and interfaces.
2.2. Software development
- development, modification, testing and technical support of software;
- frontend and backend development;
- creation of web applications, online services and software products;
- software integration using API and third-party services;
- setup and configuration of software solutions.
2.3. Provision of software products and digital services
- providing access to software and functionality of digital products online (SaaS);
- distribution of software in electronic form;
- support and updating of software products.
2.4. Data processing and analytics
- automated processing of data received from the Customer;
- storage and analysis of data within the framework of the functioning of the Contractor's software;
- formation of analytical reports and identification of patterns and anomalies;
- development and use of data processing algorithms.
2.5. Marketing and analytical services in the field of information technology
- conducting marketing campaigns on the Internet using software developed by the Contractor or with its participation;
- analytics of the effectiveness of digital products and user behavior using software tools;
- development and implementation of digital strategies as a component of the functioning of software products.
2.6. General Provisions
The Contractor may provide other services in the field of information technology related to the development, support and operation of software products, information about which is posted on the Contractor's website.
The Contractor does not provide hosting services, does not lease server infrastructure or computing resources, and does not transfer infrastructure facilities to the Customer for use.
3. Procedure for Provision of Services
3.1. To receive services under the Agreement, the Customer must register with the Contractor. Registration is carried out via the email address specified on the Contractor's website.
3.2. When registering, the Customer is obliged to provide the Contractor with information about: name, surname and patronymic (if any) and/or name; position (if any); registration number of the taxpayer's registration card and/or code according to the Unified State Register of Enterprises and Organizations of Ukraine; means of communication (telephone number, e-mail address, etc.).
3.3. If the Contractor needs additional information, he has the right to request it from the Customer. In the event of failure to provide the necessary information by the Customer, the Contractor is not responsible for possible shortcomings of primary documents and other documents drawn up in the process of fulfilling the terms of the Agreement.
3.4. From the moment of registration, the process of concluding the Agreement begins and the Parties undertake to ensure the fulfillment of the conditions stipulated by the Agreement for its conclusion.
3.5. The Customer is responsible for the accuracy of the information provided during registration.
3.6. The Customer shall register only after familiarizing himself with the terms of this Agreement set out on the Contractor's website.
3.7. After registration, an invoice for payment of the services selected by the Customer is sent to the Customer's email address, unless otherwise provided by the payment method selected by the Customer.
3.8. Payment for services according to the invoice issued is an agreement to receive the services selected by the Customer on the Contractor's website.
3.9. The Contractor provides services in accordance with the legislation of Ukraine and the terms of this Agreement. Services are provided according to the list of IT services posted on the Contractor's website.
4. Rights and Obligations of the Parties
4.1. The Contractor has the right to:
- 4.1.1. receive from the Customer the information necessary for the provision of services;
- 4.1.2. independently set the price of services and other conditions for their provision by posting relevant information on the Contractor's website;
- 4.1.3. make changes to the Agreement by posting them on the Contractor's website without special notification to the Customer;
- 4.1.4. store and process personal data obtained in the process of providing services in accordance with the requirements of the current legislation of Ukraine;
- 4.1.5. suspend the provision of services in the event of the Customer's untimely fulfillment of its monetary obligations for payment for services;
- 4.1.6. fully or partially suspend the provision of services in the event of the impossibility of providing services due to technical or other objective reasons;
- 4.1.7. suspend the provision of services without refunding funds if the Customer does not get in touch for more than 3 business days;
- 4.1.8. unilaterally suspend the provision of services in the event of the Customer's violation of the terms of this Agreement.
4.2. The Contractor is obliged to:
- 4.2.1. provide services in accordance with the terms of this Agreement;
- 4.2.2. provide clarifications on issues that arise for the Customer in connection with the provision of services to him;
- 4.2.4. provide services personally and/or with the involvement of third parties, while remaining fully responsible to the Customer for the provision of services;
- 4.2.5. ensure the protection of personal data received from the Customer.
4.3. The Customer has the right to:
- 4.3.1. receive services provided by the Contractor in accordance with the terms of the Agreement;
- 4.3.2. receive complete and reliable information about the scope of services provided, as well as clarifications on issues that arise for the Customer in connection with the provision of services to him.
4.4. The Customer is obliged to:
- 4.4.1. independently familiarize yourself with the terms of the Agreement posted on the Contractor's website;
- 4.4.2. provide reliable and complete information necessary for the conclusion and execution of the Agreement;
- 4.4.3. make payment for the services provided in accordance with the terms of the Agreement at prices determined by the Contractor;
- 4.4.4. immediately notify the Contractor of any changes to its details, circumstances and facts that are important for the provision of services under the Agreement.
5. Price of Services and Payment Procedure
- 5.1. The price of the Contractor's services is indicated on the Contractor's website.
- 5.2. The Contractor has the right to unilaterally change the price for any service by indicating the new price of the service on the Contractor's website.
- 5.3. The cost of the services selected by the Customer is determined on the basis of invoices that constitute an integral part of this Agreement.
- 5.4. The Contractor shall not change the price of the service paid by the Customer.
- 5.5. The Contractor provides services to the Customer subject to their advance payment. The Customer makes advance payment for the selected services no later than 5 (five) calendar days before the date of provision of services. The Parties may agree on a different payment term for the Contractor's services.
- 5.6. Settlements between the Customer and the Contractor are made by the methods specified on the Contractor's website.
- 5.7. In the event that the Customer issues payment documents, the "Purpose of payment" column must include a reference to the number and date of the invoice issued by the Contractor.
- 5.8. Payment is considered completed from the moment the funds are credited to the Contractor's current account. The Customer is responsible for the correctness of the transfer of funds.
- 5.9. In case of impossibility or refusal to use the services of the Contractor, the Customer shall notify the Contractor in writing no later than 3 (three) calendar days before the date of provision of the service. The Contractor, on the basis of a written application, shall refund the funds paid by the Customer within 5 (five) business days from the date of submission of the written application by the Customer.
- 5.10. In case of impossibility or refusal to use the services of the Contractor less than 3 (three) calendar days before the date of provision of the services, the payment made by the Customer for the services shall not be refunded, unless otherwise agreed by the Parties.
- 5.11. Payment by the Customer for the services means the Customer's full and unconditional consent to the Public Offer set out in the terms of this Agreement.
- 5.12. The price of services includes taxes and fees (other mandatory payments) that are payable by the Contractor in connection with the fulfillment of the terms of the Agreement in accordance with the requirements of the current legislation of Ukraine.
6. Responsibility of the Parties
- 6.1. The Parties shall be liable for breach of the Agreement in accordance with the provisions of the current legislation of Ukraine and the terms of this Agreement.
- 6.2. A breach of the Agreement is its failure to perform or improper performance, that is, performance in violation of the conditions specified in the content of this Agreement.
- 6.3. The Contractor shall not be liable for improper performance or non-performance of the terms of this Agreement if the Customer has not provided the information and documents necessary for the provision of services, or in the event of incomplete provision of information and documents or provision of contradictory and/or inaccurate information and/or documents.
- 6.4. The Customer shall be liable for the accuracy and completeness of the information provided during registration. In the event that the Customer has not provided or incorrectly indicated information about himself, the Contractor is not liable for the Customer's losses incurred as a result of the refusal to return the prepayment, provide services, and/or perform other actions due to the impossibility of correctly identifying the Customer.
- 6.5. In the event of failure to provide services due to the Contractor's fault, the Contractor shall return the payment made to the Customer within 5 (five) calendar days based on the Customer's written application.
- 6.6. In the event of a delay by the Customer in paying for services as of the date of their provision, the Customer shall lose the right to receive services, unless otherwise agreed by the Parties.
- 6.7. In the event of a delay by the Customer in paying for services, the Customer shall be obliged to pay to the Contractor a penalty in the amount of double the discount rate of the National Bank of Ukraine on the amount of the outstanding monetary obligation for each day of delay in payment.
- 6.8. In the event of a delay by the Customer in paying for services for more than 30 (thirty) calendar days from the date of provision of services, the Customer shall pay to the Contractor, in addition to the penalty provided for in clause 6.7 of the Agreement, a fine in the amount of the cost of unpaid services.
- 6.9. In the event that the Customer makes a payment but does not receive services for reasons beyond the Contractor's control, such funds may be credited, with the Customer's consent, to future payments for services to be provided by the Contractor, or may be refunded at the Customer's request.
- 6.10. If payment systems are used to pay for services on the Contractor's website, the operator of the payment infrastructure services is responsible for the correctness and timeliness of the transfer of funds, as well as the storage and processing of personal data and other information provided to initiate the transfer of funds, in accordance with the procedure provided for by the legislation of Ukraine.
- 6.11. The Contractor is not liable for any violation of the terms of the Agreement committed by him through the fault of the provider of intermediary services in the information sphere.
- 6.12. The Contractor's aggregate liability is limited to the amount of the paid service.
7. Force Majeure Circumstances
- 7.1. The Parties are exempt from liability for failure to fulfill or improper fulfillment of obligations under the Agreement, if this occurred as a result of force majeure circumstances, i.e. extraordinary and unforeseen circumstances that arose after the conclusion of this Agreement, do not depend on the will of the Parties and are beyond their control, which include, in particular, but not exclusively, hostilities, revolutions, coups d'état, natural disasters, man-made and other accidents, accidents in the power supply and communication system, strikes, lockouts, sabotage and terrorist acts, decisions of state and local authorities, epidemics, pandemics, emergency situations that make it objectively impossible to fulfill the terms of the Agreement (hereinafter referred to as "force majeure").
- 7.2. Force majeure shall apply, and the Party for which force majeure has occurred shall be released from liability for breach of the terms of the Agreement if a certificate of the Chamber of Commerce and Industry of Ukraine or a regional chamber of commerce and industry or another official document issued by an authorized body or organization of the state where force majeure has occurred has been received.
- 7.3. The Party for which force majeure has occurred shall be obliged to notify the other Party thereof within 3 (three) calendar days from the date on which the Party became aware of the occurrence of force majeure, and to provide the other Party with appropriate documents to confirm force majeure.
- 7.4. From the moment of receipt of the notification of force majeure by the other Party, the fulfillment of the terms of the Agreement shall be suspended, and the term for the fulfillment of obligations under the Agreement shall be extended for the period of force majeure.
- 7.5. Suspension of the terms of the Agreement means that the Contractor ceases to provide the services provided for in the Agreement, and the Customer shall not make further payments for services that have not been provided, without negative consequences, penalties and liability for each of the Parties.
- 7.6. The Party for which force majeure has occurred shall be obliged to notify the other Party of the termination of force majeure within 3 (three) calendar days from the date on which the Party became aware of the termination of force majeure.
- 7.7. Each Party has the right to initiate termination of the Agreement if the duration of force majeure exceeds 1 (one) month.
9. Personal Data
9.1. Each Party consents to the collection and processing of its personal data (including collection, registration, accumulation, storage, adaptation, modification, updating, use and dissemination, depersonalization, destruction of personal data, including using information (automated) systems, as well as other types of activities that the Parties may perform with respect to personal data in written (paper), electronic and other forms) in particular, but not exclusively, of the following personal data: name, surname, patronymic, date of birth, data of the identity document, registration number of the taxpayer's registration card, telephone number, e-mail address and other data voluntarily provided in order to ensure the implementation of contractual relations between the Parties, maintaining accounting and management accounting, conducting advertising campaigns and marketing research, sending electronic commercial messages, communication and relations with state authorities and local self-government bodies, as well as for other purposes that cover the legitimate interest of the Contractor.
9.2. The Parties undertake to ensure adequate protection of personal data from unlawful processing and unlawful access by third parties, including taking necessary measures to prevent the disclosure of personal data of officials, employees, and authorized representatives of the Parties, if such personal data was entrusted to the Party or became known to the Party in connection with obligations under the Agreement.
9.3. By concluding the Agreement, the Customer confirms that he has been informed (without additional notice) of the rights of the personal data subject established by the Law of Ukraine "On Personal Data Protection", the purpose of processing personal data, the composition and content of the collected personal data, as well as the conditions for access to personal data of third parties.
10. Dispute Resolution
- 10.1. Disputes arising between the Parties in the course of the performance of this Agreement or in connection with it shall be resolved through negotiations.
- 10.2. All disputes between the Parties on which no agreement has been reached may be referred for resolution in court in accordance with the requirements of the current legislation of Ukraine.
- 10.3. By mutual consent of the Parties, the dispute may be referred for resolution to a mediator or other independent professional intermediary.
11. Term of the Agreement
- 11.1. The Agreement shall enter into force on the date specified in clause 1.6 of this Agreement and shall remain in effect until the Parties fully fulfill their obligations under the Agreement.
- 11.2. The Agreement shall be terminated early: by mutual consent of the Parties; by a court decision that has entered into legal force; on other grounds provided for by the current legislation of Ukraine and this Agreement.
12. Other Terms
- 12.1. The Contractor has the right to unilaterally amend the Agreement by publishing amendments to the Agreement on the Contractor's website. Amendments to the Agreement shall enter into force from the date of their publication on the Contractor's website, unless another effective date is additionally specified upon their publication.
- 12.2. On issues arising in connection with the conclusion, performance and termination of this Agreement and not regulated by it, the Parties undertake to be guided by the norms of the current legislation of Ukraine, in particular the provisions of the Civil Code of Ukraine, the Commercial Code of Ukraine and the Law of Ukraine "On Electronic Commerce".
- 12.3. If any provision of this Agreement becomes invalid, this shall not affect the validity of the remaining provisions of the Agreement. In such a case, the Parties, to the extent possible, shall try to agree on replacing the invalid provision with new valid provisions that allow the original intentions of the Parties to be achieved as much as possible.
- 12.4. The Parties undertake to keep confidential information and trade secrets that have become known to them in connection with the fulfillment of the terms of the Agreement, not to disclose confidential information and trade secrets of the other Party, and not to use the relevant information in their own interests or the interests of third parties.
- 12.6. The Parties are fully responsible for the completeness and accuracy of the details provided by them in the documents. The Parties undertake to immediately notify each other of any change in name, title, organizational and legal form, location (place of residence), correspondence addresses, telephone numbers, e-mail addresses, bank and other account details. In case of failure to notify, the guilty Party bears the risk of adverse consequences (including tax consequences) associated with this.
- 12.7. This Agreement is drawn up in Ukrainian and English. In case of discrepancies, the Ukrainian version shall prevail.
13. Address and Details of the Contractor
- LLC "WEIDESIGN"
- Legal address: Ukraine, 79066, Lviv region, Lviv city, Polubotka st., building 9, apt. 9
- EDRPOU: 45935244
- Tel.: +380931082424
- Email: waydsgnstudio@gmail.com
- Website: uawaydesign.com